Terms of service

TERMS & CONDITIONS

Welcome to STOCKX EG. These Terms & Conditions explain the rules and guidelines that apply when browsing our website or purchasing products from our store.

By using our website or placing an order, you acknowledge that you have read and agreed to these terms.

1. GENERAL TERMS

STOCKX EG reserves the right to update, modify, or change these terms whenever necessary. Customers are encouraged to review this page periodically to stay informed about any updates.

2. PRODUCTS & DESCRIPTIONS

We aim to provide accurate product images, descriptions, and information to help customers make informed purchasing decisions.

Product colors may appear slightly different depending on screen settings and display quality. Product availability may also change without prior notice.

3. PRICES & PAYMENTS

All prices displayed on our website are in Egyptian Pounds (EGP), unless otherwise stated.

Shipping fees and any applicable additional charges will be displayed during checkout before the order is completed.

Orders are subject to payment confirmation and product availability.

4. ORDERS & CONFIRMATION

After placing an order, customers may receive a confirmation through the contact details provided at checkout.

STOCKX EG may contact customers to verify order details before processing or dispatching an order.

We reserve the right to cancel an order in cases involving incorrect information, unavailable products, or suspected fraudulent activity, subject to applicable law.

5. SHIPPING & DELIVERY

Delivery times are estimated and may vary depending on the customer's location, courier availability, and circumstances beyond our control.

Customers are responsible for providing accurate delivery addresses and valid contact numbers.

For additional information, please refer to our Shipping Policy.

6. RETURNS, EXCHANGES & REFUNDS

All return, exchange, and refund requests are handled according to our Returns & Refunds Policy.

Customers should review the applicable conditions, product requirements, and processing times before submitting a request.

7. CUSTOMER RESPONSIBILITIES

When using our website, customers agree to:

Provide accurate and complete order information.
Ensure that contact and delivery details are correct.
Use the website for lawful purposes.
Avoid activities that may affect the website's security or functionality.

8. INTELLECTUAL PROPERTY

All original website content, including text, graphics, images, logos, and design elements, belongs to STOCKX EG or its respective rights holders.

Unauthorized copying, reproduction, or commercial use of this content is not permitted.

9. WEBSITE AVAILABILITY

We make reasonable efforts to keep our website accessible and operating properly. However, temporary interruptions may occur due to maintenance, technical issues, or circumstances beyond our control.

10. LIMITATION OF LIABILITY

To the extent permitted by applicable law, STOCKX EG shall not be responsible for indirect losses resulting from temporary website interruptions or circumstances outside our reasonable control.

Nothing in these terms is intended to limit any consumer rights that cannot legally be excluded.

11. PRIVACY

Customer information is handled in accordance with our Privacy Policy. By using our website, you acknowledge that your information may be processed as described in that policy.